Privacy Policy

Effective Date: [April 18, 2026]

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This Privacy Policy explains how Houndtales LLC, doing business as Wag Mates Academy ("Wag Mates Academy", "Wag Mates", "Company", "we", "our", or "us") collects, uses, discloses, and protects personal information you provide through our website or otherwise submit to us through our online forms.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.​

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Information We Collect

We may collect personal information that you voluntarily provide to us, including: your first and last name; email address; phone number; country and state; the contents of any message, inquiry, or form submission; your preferences regarding newsletters or other communications; information submitted in connection with job applications, including your resume and any other information you choose to provide.

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We may also collect certain information automatically when you visit our website, such as: IP address;
browser and device information; pages viewed; date and time of your visit; referring website or source; general website usage and interaction data.

How We Use Information

We may use the information we collect to: respond to your inquiries and communicate with you about our services; provide customer support and follow up regarding program interest or enrollment; send newsletters, promotional emails, and other marketing communications if you choose to receive them; send text messages or call you regarding your inquiry, services, account, or other communications you have consented to receive or that are otherwise permitted by law; review and process trainer applications and communicate with job applicants; operate, maintain, improve, and secure our website and services
analyze website traffic and user activity; comply with legal obligations and protect our rights.

How We Disclose Information

We may disclose personal information to categories of third parties such as: website hosting and website management providers; form, email, phone, and SMS communication platforms; analytics and technology service providers; file storage or document management providers; service providers that help us operate our business and support our services; professional advisors, legal counsel, insurers, or compliance providers; government authorities or other parties when required by law or to protect our rights.

We may also share information internally with our staff, trainers, or representatives where reasonably necessary to respond to inquiries, evaluate applications, coordinate services, or operate our business.

Protection of Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing them with any information.

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Your Choices

If you would like to update, correct, or request deletion of the personal information you previously submitted to us, you may contact us using the information below.

Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page, and the "Effective Date" at the top of this page will reflect the date of the latest revision.

Contact Us
If you have any questions about this Privacy Policy or our use of your personal information, please contact us at:

         info@wagmatesacademy.com
         (855) 924-4999